Tech tips

Samantha Garvey, Roving Editor Ω

Tech stuff to know this year:

The TRU wireless network will ask you to re-log in each time you attempt to connect to the web. Rather than having to repeatedly enter your credentials, sync your devices to the Eduroam network and every time you come to campus they will connect automatically.

Now you can encrypt your USB stick. After plugging it into a USB port, click the drive icon on your  screen. Select ‘Turn On Bitlocker’ and enter a password. Each time you plug in your USB it will ask you for that password so no one else can access your files. You can do this with your laptop as well, essentially adding another password in order to connect. To do so, make an appointment at the IT Service Desk, Monday to Friday, 8 a.m. to 8 p.m, BCCOL140 and HL104.

Storage space on the network has increased. Students can save 2GB of data on the H:/Drive compared to 500MB last year. An additional 1GB is available on F:/Drive. Did you know you can access these files from off campus? Remote access is available by logging in at http://truvpn.tru.ca or http://mytruvpn.tru.ca.

For any tech questions, contact the IT Service Desk at 250-852-6800 or ITServiceDesk@tru.ca.

UPDATE (Sept. 9):

From Marlies MacArthur, IT Services:

Some clarification is required

With regards to
“Now you can encrypt your USB stick. After plugging it into a USB port, click the drive icon on your screen. Select ‘Turn On Bitlocker’ and enter a password. Each time you plug in your USB it will ask you for that password so no one else can access your files. You can do this with your laptop as well, essentially adding another password in order to connect. To do so, make an appointment at the IT Service Desk, Monday to Friday, 8 a.m. to 8 p.m, BCCOL140 and HL104.”

This USB Bitlocker to go option is only available on the TRU staff computers at this time, Students will also have access to “Bit Locker to go” on student computers on campus next year.

To Bitlocker a laptop, once again is only for staff with TRU laptops but some students may have Windows 7 enterprise version that will allow them to encrypt their computer, and they will have to remember the password as there is no way to recover it should they forget it.

With regards to
Storage space on the network has increased. The comment “Students can save 2GB of data on the H:/Drive compared to 500MB last year” applies to Faculty and staff. Student network data space has increased from 250MB to 1G on their F:drive.